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Data Protection Declaration

The following privacy policy applies to the use of our online offer (hereinafter referred to as “Website”).
We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1.Responsible person
Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:

NAWROCKI-ALPIN Society for Height Work mbH
Marienburger Strasse 16, 10405 Berlin
Phone: +49 30 44 31 81-6
Phone: +49 30 44 31 81-0

If you want to object to the collection, processing or use of your data by us in accordance with this data protection regulations as a whole or for individual measures, you can address your objection to the person responsible.
You can save and print this privacy policy at any time.

2.General purposes of processing
We, Nawrocki-Alpin Gesellschaft für Höhenarbeiten mbH, Marienburger Str. 16, 10405 Berlin, take the protection of your personal data very seriously and strictly adhere to the rules of data protection laws.
In this data protection declaration, we inform you about the storage of all personal data collected when using our website. Personal data means all data that is related to you personally, such as name, address, e-mail addresses and user behavior.

3. What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website acc. Art. 6 para. 1 p. 1 f) GDPR in conjunction with Art. 28 GDPR.

3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • Amount of data transferred
  • Message about successful retrieval (HTTP response code)
  • Browser type and browser version
  • Operating system
  • Referrer URL (i.e. the previously visited page)
  • Websites accessed by the user’s system via our website
  • Internet service provider of the user
  • IP address and the requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operating, security and optimizing our website, but also for anonymously recording the number of visitors to our website (traffic) as well as on the scope and type of use of our website and services. Based on this information, we can provide personalized and location-based content and analyze traffic, search for and fix errors, and improve our services.
This is also our legitimate interest in accordance with Art. 6 para. 1 p. 1 f) GDPR.

We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or billing of a service.

3.3 Cookies
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and cached on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser.
We also use persistent cookies to a small extent (also small text files that are stored on your device) that remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their service life is 1 month to 10 years. This allows us to present our offer to you in a more user-friendly, effective and secure way and, for example, to display information specifically tailored to your interests on the page.

Our legitimate interest in the use of cookies in accordance with Art. 6 para. 1 p. 1 f) GDPR is to make our website more user-friendly, effective and secure.

The cookies serve to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. In particular, information on language settings or log-in information may be stored in these cookies.

In addition, we also use cookies on our website that allow an analysis of your visit to our website. In particular, information on entered search terms, frequency of page views or the use of website functions may be stored in these cookies. These cookies allow us to understand how often and in what way the website and its functions are used. They thus serve to improve the quality and user-friendliness of our website, in particular the content and functions. This allows us to continuously optimize our offer. The data collected in this way is pseudonymized by technical precautions. Therefore, it is not possible to assign the data to your person. The data will not be stored together with other personal data concerning you.

Since the cookies are stored on your computer, you as a user also have full control over the use of cookies. You have the option of determining whether cookies are stored at all via the security settings of your browser. For example, you cannot accept cookies from the outset or only on request or specify that cookies are deleted every time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

3.4 Data to fulfill our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, online registrations / training offer. The collection of this data is necessary for the conclusion of the contract.

The deletion of the data takes place after the expiry of the warranty periods and statutory retention periods.

The legal basis for the processing of this data is Art. 6 para. 1 p. 1 b) GDPR, because this data is required so that we can fulfill our contractual obligations to you.

3.5 E-mail contact
If you contact us (e.g. B. via contact form, e-mail, social media or telephone), we process your details to process the request and in the event that follow-up questions arise.
If the data processing is carried out to carry out pre-contractual measures that take place at your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 para. 1 p. 1 a) GDPR) or we have a legitimate interest in the processing of your data (Art. 6 para. 1 p. 1 f) GDPR). A legitimate interest lies e.g. B. to reply to your email.

4. Storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
In some cases, the legislator provides for the storage of personal data, such as tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed elsewhere and deleted after the statutory retention period has expired.

5.Your rights as a data controller
According to applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address mentioned in section 1.
Below you will find an overview of your rights.

5.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:

You have the right at any time to receive confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:

  1. the processing purposes;
  2. the categories of personal data that are processed;
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
  4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
  5. the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. if the personal data is not collected from you, all available information about the origin of the data;
  8. the existence of automated decision-making, including profiling, in accordance with Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.

If personal data is transferred to a third country or to an international organization, you have the right to have the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.

5.2 Right to rectification
You have the right to request from us the correction and, if necessary, completion of personal data concerning you.
In detail:

You have the right to request that we immediately correct incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

5.3 Right to deletion (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
In accordance with Art. 17 para. 1 GDPR, we have the right to request that personal data concerning you be deleted immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

  1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent, to which the processing referred to in accordance with Art. 6 para. 1 p. 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other legal basis for the processing.
  3. They lay in accordance with Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you object in accordance with Art. 21 para. 2 GDPR object to the processing.
  4. The personal data have been processed unlawfully.
  5. The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject.
  6. The personal data have been processed in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

If we have made the personal data public and are in accordance with Art. 17 para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.

5.4 Right to restriction of processing
In a number of cases, you have the right to require us to restrict the processing of your personal data.
In detail:

You have the right to request that we restrict processing if one of the following conditions is met:

  1. the accuracy of the personal data is disputed by you, for a period of time that allows us to verify the accuracy of the personal data,
  2. the processing is unlawful and you refused to delete the personal data and instead requested the restriction of the use of the personal data;
  3. we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
  4. You object to the processing in accordance with Art. 21 para. 1 GDPR, as long as it is not yet clear whether the legitimate reasons of our company outweigh yours.

5.5 Right to data portability
You have the right to receive, transmit or have us transmit personal data concerning you in a machine-readable manner.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, provided that

  1. the processing is based on consent in accordance with Art. 6 para. 1 p. 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract in accordance with Art. 6 para. 1 p. 1 b) GDPR and
  2. the processing is carried out using automated procedures.

When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly by us to another person responsible, insofar as this is technically feasible.

5.6 Right of objection
You have the right to object to a lawful processing of your personal data by us if this is due to your particular situation and our interests in the processing do not prevail.
In detail:

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, which is based on Art. 6 para. 1 p. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing.

You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you, which is for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, unless the processing is necessary to fulfill a task in the public interest.

5.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.

5.8 Right to revoke data protection consent
You have the right to revoke your consent to the processing of personal data at any time.

5.9 Right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of personal data concerning you is unlawful.

6.Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted by us. This applies to your course registrations and also to the contact form. We use the SSL (Secure Socket Layer) encoding system, but point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

In order to secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we repeatedly adapt to the state of the art.

We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly carefully backed up.

7. Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.

If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers or professional associations), these personal data will only receive to the extent that the transmission is necessary for the corresponding service.

In the event that we outsource certain parts of data processing (“order processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

Data transmission to bodies or persons outside the EU outside the case referred to in point 4 of this declaration does not take place and is not planned.

8. Privacy policy for the use of Open Street Map
We integrate the maps of the OpenStreetMap service (, which are offered on the basis of the Open Data Commons Open Database License (ODbL) by the OpenStreetMap Foundation (OSMF). Privacy Policy:

To our knowledge, the data of the users is used by OpenStreetMap exclusively for the purpose of displaying the map functions and caching the selected settings. This data may include, in particular, IP addresses and location data of users, which are not collected without their consent (usually carried out as part of the settings of their mobile devices).

9.Privacy policy for the use of reCAPTCHA
Our website uses Google reCAPTCHA, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you send a message on our site via the contact form, we use reCAPTCHA to protect against spam. You can recognize this by the “I am not a robot” selection box at the end of the respective form. When using reCAPTCHA, data is transmitted to Google to ensure that the form has not been filled out by a spam robot.
You can prevent data transmission by disabling Javascript in your browser (but this will limit the functionality of our site, the contact and registration form will no longer work). Alternatively, you can contact us via the e-mail address and telephone number mentioned hereand register for courses.
Further information can be found in Google’s privacy policy: the terms of use of reCAPTCHA hl=en
Under the Privacy Shield Agreement concluded between the European Union and the USA, Google undertakes to comply with the standards and regulations of European data protection law.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.